Originally Posted by Jameerthefear
Is there a support email I can go to directly to ask them?
No email. They have a public FAQ and a ticket submission. You can register an account for free without giving any information as far as a credit card is concerned.
When the Knicks @ Boston game came on it was streaming from NBA LP, then it cut off on LP becuase it says the game is blacked out, then whatever source it's coming from says "GameSearch Found, your game was found on channel 627-1" and they switched it to that channel.